How to Buy:
Box Office Walk-up:
Please visit the Genesee Theatre at 203 N Genesee St. Box Office hours are Tuesday through Friday 12noon-5:00pm, Saturday 10:00am-2:00pm and 2 hours prior to every live performance. There are no additional charges for tickets purchased at the Box Office. We accept cash, American Express, Visa, and Master Card. A matching ID must accompany all credit card transactions. Personal checks, money orders or travelers checks are not accepted. No refunds or exchanges.
Visit our Upcoming Events page and click on the show of your choice for a show description. If the show is on sale, a “Buy Tickets” icon link will appear—click it to order tickets through Ticketmaster. Tickets can be ordered 24 hours a day, 7 days a week. Additional Fees/Service Charges may apply.
Tickets can be purchased by calling Ticketmaster at 800-982-2787. (Additional fees/Service charges may apply)When calling Ticketmaster, after answering the prompted questions with “Buy Tickets” and “Yes”, Press the “0” and you will then be transferred to a live service representative to take your ticket order.
Visiting a Ticketmaster Retail Outlet:
Visit one of Ticketmaster’s many retail outlets at Walmart, Kroger’s, and the Gurnee Mills Mall. To locate the nearest retail outlet Click here. (Additional fees/Service Charges may apply)
When purchasing through Ticketmaster.com or over the phone you can choose to several delivery methods including Ticketfast (print-at-home), mail, Retail pick up, and Will Call.
Tickets held for Will Call may be picked up as early as 90 minutes prior to the event time on the day of performance. The customer must present a picture ID and credit card to pick up tickets.